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Huge consumption capacity still to be unlocked: Ctrip chairman
03/06/2019
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2:20:22 PM
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Ctrip believes its strong foundation and the rise in the urbanization rate offer the company an opportunity to strengthen its presence in the Chinese market.
Hotels: retain millennials staff by providing unique individual development chances
02/01/2019
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6:01:55 PM
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Unique individual development projects not only have an impact on staff and guest satisfaction, but can also contribute positively to a hotel’s return on investment.
Hotelbeds talks about hotels preparing for Chinese New Year travel rush
02/01/2019
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9:37:54 AM
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More and more countries offer a visa waiver or visa-on-arrival policy for Chinese travelers, and the number of countries with a favorable visa policy increased from 60 in 2017 to 74 in 2019.
Amadeus invests in Asia Pacific technologies before they land in travel
01/22/2019
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9:36:05 AM
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Being heavily reliant on technologies to drive its growth, Amadeus sees both external startup incubating and internal pilot research crucial for long-term prosperity; but the company is not alone in this run.
All you need to know about hotel guest loyalty
01/18/2019
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3:43:55 PM
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There’s a lot of talk in the travel industry these days that travelers aren’t loyal to hotel brands anymore; it’s all about price and perks. But is this really true? Does hotel guest loyalty exist without paying for it—and if so, how?
How digital tech changes guests' offline/on-property expectations
01/15/2019
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4:05:17 PM
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In fact, studies show that 67% of customers say their standards for good experiences are higher than ever, but 51% of customers say most companies fall short of their expectations for great experiences.
OpenJaw CEO: 7 challenges airlines face in 2019
01/12/2019
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3:03:00 PM
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Airlines should learn from tech titans about the acquisition and use of data.
Hotel revenue management: solutions, best practices, revenue manager’s role
01/06/2019
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11:20:51 AM
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While revenue management is focused on the whole revenue of a business, including ancillary revenue and spending, yield management focuses on the price and the volume of sales.
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